35 db Responsible Gaming — Our Commitment to a Safe & Balanced Betting Experience
35 db believes gaming should be a source of enjoyment, not stress. We place the highest importance on every user's mental wellbeing and financial security, and responsible gaming is a core principle of our platform.
With You Every Step of the Way
Take control of your time & money
What is our commitment to responsible gaming?
At 35 db, responsible gaming isn't just a policy — it's a core value at the heart of how we operate. We believe that when gaming is enjoyed in a controlled and mindful way, it can be a healthy form of entertainment. Alongside delivering the best mobile-first gaming experience to millions of users across Bangladesh, we place equal importance on their wellbeing. On this page, we've brought together the information, tools, and support options users need to play safely and with confidence.
Transparency
We provide honest, clear information about the risks of gaming and help users make informed decisions.
Control Tools
Multiple self-control features — including deposit limits, breaks, and self-exclusion — are available directly on our platform.
Support & Care
Our support team is ready to help with any issue and can connect you with professional organisations whenever needed.
What are the signs that gaming is becoming a problem?
When gaming stops being simple entertainment and starts affecting other areas of your life, it's time to take notice. Users often don't realise they're drifting toward risky behaviour. 35 db wants every user to stay self-aware — if any of the signs below appear, act quickly. Catching the problem early makes it much easier to address before it escalates.
Spending more than your set limit on betting, or placing more bets to chase losses.
Spending far more time gaming than planned and being unable to stop.
Prioritizing gaming over family, friends, or work responsibilities.
Feeling intense frustration or anger after a loss, or feeling uneasy and restless when you're not gaming.
Hiding your gaming activity and spending from family or people close to you.
Taking on debt to fund gaming, or spending money meant for essential expenses on betting.
If you notice any one or more of these signs in yourself, take a break right away and reach out to our support team. This isn't a sign of weakness — it takes courage and self-awareness to ask for help. 35 db is always here for you.
How do I set time and budget limits?
The most effective way to enjoy gaming is to set your own limits before you start. In your 35 db account settings, you can set daily, weekly, or monthly deposit limits directly — and once set, they take effect automatically. When budgeting, keep in mind that money spent on gaming should be treated purely as entertainment spending, not an investment. Below are some practical tips to help you build healthy gaming habits.
Budgeting Tips
- Set aside a small, fixed portion of your monthly income specifically for gaming.
- Once that allowance is used up, stop depositing for the rest of the month.
- Make the decision not to chase losses by spending more money trying to recover what you've lost.
- Track and review your gaming spending every month.
- Never redirect money from your family's daily household budget toward gaming.
Time Management Tips
- Set a daily time limit for gaming in advance and stick to it.
- Only game after completing sleep, family time, work, and other responsibilities.
- Use your phone's timer to end a session once your allotted time is up.
- Build a habit of not gaming after midnight.
- Keep at least one completely gaming-free day every week.
What self-control tools are available on 35 db?
35 db offers a range of effective self-control tools directly within Account Settings. These features are designed to keep every user fully in control of their own gaming experience. We believe that with the right tools at hand, users can make more informed and responsible decisions.
Deposit Limits
Set daily, weekly, or monthly deposit limits. Once a limit is set, it applies automatically and you cannot deposit beyond that amount. Increasing a limit requires a 24-hour waiting period, while reductions take effect immediately.
Breaks & Cooling-Off
When you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, logging into the account will be completely disabled. The account cannot be reactivated before the break period ends, making it a more effective way to stay in control.
Self-Exclusion
If you feel you need a longer-term break, you can close your account for anywhere from 6 months to permanently. All promotional communications are also stopped during self-exclusion. This step takes real courage, and we support it with complete respect.
After logging in, go to Account Settings and find the "Responsible Gaming" section. From there you can activate deposit limits, take a break, or set up self-exclusion. If you run into any issues, contact our support team directly.
How are minors protected on 35 db?
Users must be at least 18 years old to open an account on 35 db. Age verification is in place during registration, and additional identity checks are carried out on suspicious accounts. We firmly believe it is our ethical responsibility to keep minors away from gaming. Multiple safeguards have been put in place so that parents and guardians can be confident that younger family members cannot access this platform.
Steps We've Taken
- Age verification is mandatory at registration.
- Registration with incomplete or false information is not permitted.
- Verification is immediately triggered on any suspicious account.
- Any account identified as belonging to a minor is permanently closed.
- The platform's marketing materials are never directed at minors.
Advice for Parents
- Keep your account login details secure and out of reach of children.
- Use a password lock on gaming apps or sites on your mobile phone.
- Have an open conversation with your child about the risks of online gaming.
- Monitor your child's online activity and stay informed.
- If something feels off, let our support team know — we'll look into it.
Maintaining life balance and where to find professional support
Gaming can be a small, enjoyable part of life — but it should never take priority over family, health, work, or relationships. 35 db always encourages users to maintain a healthy balance across every area of life. If gaming ever starts to feel out of control, the smartest move is to seek professional support rather than trying to handle it alone. Below are some practical steps and support resources to help.
Healthy Lifestyle Tips
Regular walking, exercise, or sport is an effective way to reduce stress and lessen the pull toward excessive gaming.
Maintain strong real-life relationships. Face-to-face conversation and quality time with loved ones are essential for mental wellbeing.
Cooking, reading, music, or any creative pursuit can be just as enjoyable as gaming — and they keep your mind in a positive place.
Professional Support Resources
Several organisations in Bangladesh, including the National Mental Health Helpline (Kaan Pete Roi), offer free counselling. Gaming addiction is a recognised mental health condition and is treatable.
Talk openly with a trusted family elder, close friend, or religious guide about your experience. Simply opening up solves half the problem.
Our support team is available 24/7, seven days a week. You can contact us directly about any concerns, setting limits, or self-exclusion.
Your Wellbeing is Our Priority
35 db wants every user to have a safe, healthy, and enjoyable experience. If you have more questions, visit our FAQ page or register directly to review your account settings.